PRIVACY POLICY

1. Introduction

PickAd (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

For All Users:

• Account Information: Email address, password (encrypted), username
• Profile Data: Country, age range (optional), gender (optional)
• Usage Data: Login times, voting activity, campaign activity
• Device Information: IP address, browser type, device type, operating system
• Cookies: Session cookies, preference cookies

For Voters:

• Vote history and patterns
• Earnings and payout history
• Quality scores and trust ratings

For Advertisers:

• Business name and contact information
• Payment information (processed by Stripe, not stored by us)
• Uploaded creative files
• Campaign settings and results
• Account balance and transaction history

3. How We Use Your Information

For Platform Operations:

• Provide and improve our services
• Process votes and payments
• Match campaigns to appropriate voters
• Detect and prevent fraud
• Enforce our terms of service

For Communication:

• Send service announcements
• Notify about new campaigns (voters)
• Campaign status updates (advertisers)
• Respond to support requests
• Send marketing emails (you can opt out anytime)

For Analytics:

• Understand platform usage
• Improve user experience
• Analyze voting patterns
• Generate aggregate statistics

4. Information Sharing

We DO NOT sell your personal information.

We share information only as follows:

With Voters:

• Advertisers never see individual voter identities
• Votes are aggregated and anonymized
• No personal information is shared

With Advertisers:

• Voters never see advertiser company names
• Creatives are shown anonymously
• Campaign results are aggregated

With Service Providers:

• Payment processors (Stripe) – to process payments
• Email service – for notifications
• Hosting provider – to operate the platform
• Analytics tools – for usage insights

With Law Enforcement:

• If required by law or to prevent illegal activity
• To protect our rights or the safety of others

Business Transfers:

• If PickAd is acquired or merged, your data may transfer to new ownership

5. Overseas Disclosure

Some of our service providers are located overseas, including:

• United States (hosting, payment processing, email services)

By using our service, you consent to disclosure of your personal information to these overseas recipients. We take reasonable steps to ensure they handle your information in accordance with Australian privacy laws.

6. Data Security

We protect your data through:

• Encrypted passwords
• HTTPS/SSL encryption for all connections
• Secure database access controls
• Regular security updates
• Limited employee access to personal data

However:

• No system is 100% secure
• You are responsible for keeping your password confidential
• Notify us immediately of any unauthorized access

7. Data Retention

Active Accounts:

• We retain your data while your account is active

Closed Accounts:

• Data deleted within 90 days of account closure
• Financial records kept for 7 years (tax/legal requirements)
• Aggregated anonymous data may be retained indefinitely

Voter Vote History:

• Retained for fraud detection and quality assurance
• Anonymized after 1 year

Advertiser Campaigns:

• Creatives deleted 90 days after campaign completion
• Results data retained for 1 year
• Can be deleted earlier upon request

8. Your Rights Under Australian Privacy Law

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Make a complaint about privacy breaches

To exercise these rights, contact us at: Email: admin@pickad.dev

We will respond within 3 business days.

9. Cookies

We use cookies for:

• Session management (keeping you logged in)
• Preferences (language, settings)
• Analytics (understanding usage patterns)
• Anti-fraud (detecting suspicious activity)

You can disable cookies in your browser, but some features may not work properly.

10. Third-Party Services

We use:

• Stripe – Payment processing
• Email delivery services

These services have their own privacy policies which govern their use of your information.

11. Children’s Privacy

• Our platform is not intended for users under 18
• We do not knowingly collect data from minors
• If we discover a minor’s account, we will delete it immediately

12. Making a Privacy Complaint

If you believe we have breached the Australian Privacy Principles or your privacy:

Step 1: Contact Us Email: admin@pickad.dev We will investigate and respond within 10 days

Step 2: Contact the OAIC (if unsatisfied) Office of the Australian Information Commissioner Website: www.oaic.gov.au Phone: 1300 363 992 Email: enquiries@oaic.gov.au

13. Changes to This Policy

We may update this policy periodically. Material changes will be announced via email. Continued use after changes constitutes acceptance.

14. Advertising

We may display advertisements from third-party advertising networks on certain pages of our website, including our blog section.

These advertising partners may use cookies or similar technologies to display ads based on your visits to this and other websites.

Google, as a third-party vendor, uses cookies to serve ads on this site. Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visit to this website and other sites on the Internet.

Users may opt out of personalized advertising by visiting Google Ads Settings:
https://adssettings.google.com

For more information about how Google uses data when serving ads, please visit:
https://policies.google.com/technologies/partner-sites

15. Contact Us

Privacy Officer Email: admin@pickad.dev

General Inquiries Email: admin@pickad.dev